e-consultation
Previous Consultations
Opening Date :2021-10-03 - Closing Date :2021-12-05
Subject of consultation
The HCT is keen to hold periodic meetings with students at the HCT campuses, to discuss with HCT management members, their needs and suggestions. The meetings are aimed at motivating them and enriching their learning experiences. Hence, the SHOREK initiative was introduced to provide an interactive, biannual forum empowering HCT students to share their experiences and ideas, to ask questions and to engage with the HCT management team
Objective
The HCT
Communication department, in cooperation with the Student Life department, developed
a questionnaire to measure students' awareness of the HCT priority services
that have been the focus of the SHOREK sessions during the last quarter of
2021. The questionnaire included questions on the target group's awareness
of services provided by the campuses; their satisfaction with the level of
services provided; and their favorite platforms to access these services and preferred
communication channels to promote them
e-decision-making
The questionnaire results will be analyzed and shared with HCT's Student Life, Institutional Excellence and Government Communication departments in order to review student feedback and their evaluation of the HCT's priority services. Hence, appropriate action will be taken in accordance with the recommendations of the relevant departments
Result
A total of 204 students across the HCT campuses participated in the questionnaire during the months of October and November 2021, as part of SHOREK initiative. Several suggestions and observations were made on the various, priority e-services. A key finding was that emails were identified as the most effective means to access service updates. Both "Enrollment in Academic Program" and "Provide Career Advising" services received the best student evaluation results in terms of speed and effectiveness
Download Outcome DocumentOpening Date :2021-10-03 - Closing Date :2021-10-07
Subject of consultation
The HCT is keen to cover and promote the events involving, and the achievements of, its students and employees across its 16 campuses. It also encourages its students to engage in community outreach by them portraying their student and academic lives through their own lenses, under the #Live_from_Our_Students initiative. This meaningful and fun content is then reposted via the HCT's official social media accounts
Objective
Through
this consultation, the HCT aims to measure students' awareness, satisfaction, interaction
and engagement with the #Live_from_Our_Students initiative, in order to know
the challenges faced and find solutions to develop the initiative to improve the
students' experiences and increase their positive interaction on social media
e-decision-making
The questionnaire results to be posted on HCT's Instagram account will be analyzed and will be shared with the Communication Department. Hence, appropriate action will be taken in accordance with the recommendations of the relevant department
Result
The questionnaire saw a strong participation by the students, with 3,000 participants answering the questionnaire. The results were also highly satisfactory, as 76% of the participants described the hashtag content as interesting, while 64% constantly followed the hashtag, and 38% confirmed their interaction with the hashtag and noted that the HCT's account has reposted their content as shown in the attached file
Download Outcome DocumentOpening Date :2021-10-03 - Closing Date :2021-10-10
Subject of consultation
The HCT annually celebrates the
graduations of new batches of students in each Emirate. Due to the COVID-19
pandemic, the HCT celebrated the virtual graduation ceremonies of the 2019 and
2020 classes. Today, with the gradual recovery from COVID-19, HCT seeks the
opinions of its potential graduates to ascertain their preferences for the 2021
graduation ceremonies
Objective
e-decision-making
The HCT will analyze the questionnaire data and prepare a report of its results, and then present the results to the senior management to take the appropriate decision regarding the graduation ceremonies for the classes of 2021
The survey results were obtained from more than 90% of graduates polled about the issue of a live graduation ceremony. More than 87% of the graduates voted for holding the ceremony at the Expo 2020 venues
The survey results has been shared with the higher management and will be taken into consideration while planning for the graduation ceremony
Download Outcome DocumentOpening Date :2021-03-22 - Closing Date :2021-03-25
Subject of Consultation
The HCT has developed a new MyHCT App, aimed at facilitating students' access to its e-services, which is more effective, efficient and responsive to their needs. HCT distributed an e-questionnaire to measure the percentage of students who downloaded the App and their satisfaction with its design, use and effectiveness
Objective
Through
this consultation, the HCT aims to obtain information about the number of
students who have downloaded the App and their satisfaction with its overall layout
and design; ease of use and access to services; and its effectiveness and
responsiveness. Students were also asked to provide their comments and
suggestions for the App's improvement
e-decision-making
The questionnaire results will be reviewed, and appropriate actions will be taken based on the overall results of student satisfaction with the App in terms of its design, ease of use and access to services, and its effectiveness and responsiveness
The questionnaire results were very positive, with 97% of the participants confirming they had downloaded the new App. The questionnaire also found a high rate of student satisfaction with the App's layout and design; ease of use and access to services; and its effectiveness and responsiveness, as shown in the attached report
Download Outcome DocumentOpening Date :2020-09-29 - Closing Date :2020-10-17
Subject of Consultation
The HCT will
implement its first interactive lab under the supervision of the HCT
Communications Department and with the participation of various student
categories. Through this interactive lab, challenges facing the Higher Colleges
of Technology will be presented and participants will be encouraged to present
their ideas and proposals that could contribute to addressing this challenge.
The process will be concluded by selecting the winning feasible idea
The main interactive lab question will be “What is the best way to communicate to students the news, latest updates and any important information
The process
will begin with the presentation of HCT’s efforts in utilizing multiple
channels to communicate information to students, e.g. social media, email,
student portal, website, and electronic app, in order to ensure that
information will reach the largest category of students. In view of the
keenness of the HCT Communications Department to keep abreast of all the
developments in both the internal and external media, the Department will
implement the interactive lab to listen to students’ innovative ideas and adopt
the proposals that can be directly implemented
The next stage
will focus on generating ideas, where the participants will enter all their ideas
in their phones and smart devices that are automatically connected to the
interactive lab, and all the ideas will instantly appear on the screen without
any reference to the idea owners
Subsequently,
voting begins to select the best ideas in two phases. The first phase includes
the selection of the top five ideas, and the second phase includes the
selection of the winning idea out of the shortlisted five ideas
Aim of Consultation
The aim of the
HCT Communications Department is to listen to students’ ideas about the best
ways to communicate to them the news and updates they are interested in, and to
adopt any new and innovative ways to achieve this goal, in addition to
stimulating idea generation to propose radical solutions in a new, innovative
and immediate manner
E-Decision
The HCT Communications Department will represent the Higher Colleges of Technology in studying all the presented ideas with a focus on the development of the winning idea so as to ensure optimal and prompt implementation
Expected results of the consultation
More than 20 students participated in the interactive lab, where they proposed a range of innovative ideas to be implemented by HCT. The winning idea involved adapting HCTs e-application by adding interactive features, which provide students with the latest developments in HCT, as well as providing alerts on academic issues, and ensuring the interactive application is synched with HCT corporate website in order to improve the user experience
The winning idea was presented to the relevant HCT department for consideration and implementation prior to the end of the 2020-2021 academic year
Download Outcome DocumentOpening Date :2020-05-03 - Closing Date :2020-06-01
Subject of consultation
The
HCT provides many diverse services for its students, including academic
services, employability, IT, student services, or even library services. The
HCT is working on service automation to provide easy access to these services
in the fastest and easiest possible manner. To achieve this, the HCT launched
this e-questionnaire to measure the extent of awareness and satisfaction of the
target category with these services
Aim of Consultation
To get feedback on the extent of
awareness and satisfaction of students in all HCT’s 16 campuses with the
available automated and un-automated services in order to ensure services
development and achieve 100% student awareness and satisfaction.
E-decisions
The HCT will monitor the results of the consultation and
the extent of students’ awareness of the available services. Furthermore, the
HCT will examine the results and proposals in order to ensure services
development and automation to increase students’ awareness and increase the
percentage of use of services, in addition to services improvement, in order to
achieve clients’ satisfaction and happiness
Based on the results of the consultation, the HCT proceeded to
use all the internal and external communication channels to introduce all the
services and focus on increasing awareness of the methods of use of automated
services. The approved innovative mechanisms
include the "Help Videos" whose content will be based on the students'
frequently asked questions about a specific service, where their peers will
record videos to give a detailed explanation on the methods of services use.
These videos will be shared on the HCT official Youtube channel
In addition, the results of the consultation were shared with all the relevant departments with the aim of improving users' experience and ensuring easy and quick access to the required services
Download Outcome DocumentOpening Date :2021-03-22 - Closing Date :2021-03-25
Subject of consultation
The HCT is committed to diversifying its communication channels for its students, to ensure they receive information clearly, quickly and effectively and, at the same time, seeking to reduce the number of daily notifications and messages. To achieve this goal, the HCT distributed a questionnaire to measure students' satisfaction with HCT's communication tools and mechanisms
Objective
Through this consultation, the HCT aims to measure students' satisfaction with the quality, clarity and number of daily notifications and messages they receive. In addition, HCT seeks to learn their preferred communication channels and give them the opportunity to share any comments or suggestions with the HCT Communication Department, for the purpose of improvement and development of the services
e-decision-making
e-questionnaire
results on the students' preferred communication channels will be reviewed, and
the students' satisfaction levels with the clarity of messages, and the number
of notifications, will be assessed. Communication channels will be
modified based on the students' feedback and recommendations.
Based on the summary of the e-questionnaire results, it has been found that students' preferred communication channels are emails, social media platforms and notifications. The student satisfaction rate with the level of clarity of messages, and the number of notifications, was very good, as shown in the attached report
Download Outcome DocumentOpening Date :2020-03-04 - Closing Date :2020-03-05
:Subject of consultation
:Objective
Download Outcome Document
Opening Date :2020-03-04 - Closing Date :2020-03-05
:Subject of consultation
:Objective
Download Outcome Document
Opening Date :2020-03-21 - Closing Date :2020-03-23
:Subject of consultation
:Objective
The ”Direct from Our Students” initiative aims to portray a real-life, daily image of HCT student life, through the perspective or “lens” of students. It highlights students’ skills and engagement inside and outside the HCT community, and also develops students’ skills as media reporters, participating in building a positive image of their lives at HCT and in their local communities. This e-questionnaire was created to ascertain students’ opinions on the initiative after one year of its implementation, and to obtain their views and suggestions for its improvement in order to build a system-wide media ambassador team
Download Outcome Document