Opening Date :2020-05-03 - Closing Date :2020-06-01

Subject of consultation

The HCT provides many diverse services for its students, including academic services, employability, IT, student services, or even library services. The HCT is working on service automation to provide easy access to these services in the fastest and easiest possible manner. To achieve this, the HCT launched this e-questionnaire to measure the extent of awareness and satisfaction of the target category with these services

Aim of Consultation

To get feedback on the extent of awareness and satisfaction of students in all HCT’s 16 campuses with the available automated and un-automated services in order to ensure services development and achieve 100% student awareness and satisfaction.

E-decisions

The HCT will monitor the results of the consultation and the extent of students’ awareness of the available services. Furthermore, the HCT will examine the results and proposals in order to ensure services development and automation to increase students’ awareness and increase the percentage of use of services, in addition to services improvement, in order to achieve clients’ satisfaction and happiness

Expected Consultation Results

Based on the results of the consultation, the HCT proceeded to use all the internal and external communication channels to introduce all the services and focus on increasing awareness of the methods of use of automated services.  The approved innovative mechanisms include the “Help Videos” whose content will be based on the students’ frequently asked questions about a specific service, where their peers will record videos to give a detailed explanation on the methods of services use. These videos will be shared on the HCT official Youtube channel

In addition, the results of the consultation were shared with all the relevant departments with the aim of improving users’ experience and ensuring easy and quick access to the required services

Opening Date :2020-09-29 - Closing Date :2020-10-17

Subject of Consultation

The HCT will implement its first interactive lab under the supervision of the HCT Communications Department and with the participation of various student categories. Through this interactive lab, challenges facing the Higher Colleges of Technology will be presented and participants will be encouraged to present their ideas and proposals that could contribute to addressing this challenge. The process will be concluded by selecting the winning feasible idea

The main interactive lab question will be “What is the best way to communicate to students the news, latest updates and any important information

The process will begin with the presentation of HCT’s efforts in utilizing multiple channels to communicate information to students, e.g. social media, email, student portal, website, and electronic app, in order to ensure that information will reach the largest category of students. In view of the keenness of the HCT Communications Department to keep abreast of all the developments in both the internal and external media, the Department will implement the interactive lab to listen to students’ innovative ideas and adopt the proposals that can be directly implemented

The next stage will focus on generating ideas, where the participants will enter all their ideas in their phones and smart devices that are automatically connected to the interactive lab, and all the ideas will instantly appear on the screen without any reference to the idea owners

Subsequently, voting begins to select the best ideas in two phases. The first phase includes the selection of the top five ideas, and the second phase includes the selection of the winning idea out of the shortlisted five ideas

Aim of Consultation

The aim of the HCT Communications Department is to listen to students’ ideas about the best ways to communicate to them the news and updates they are interested in, and to adopt any new and innovative ways to achieve this goal, in addition to stimulating idea generation to propose radical solutions in a new, innovative and immediate manner

E-Decision

The HCT Communications Department will represent the Higher Colleges of Technology in studying all the presented ideas with a focus on the development of the winning idea so as to ensure optimal and prompt implementation

Opening Date :2020-08-27 - Closing Date :2020-09-03

Subject of consultation

The HCT website is considered to be one of the key channels for effective communication with our partners, providing the latest and relevant data for current students and individuals interested in joining any of the HCT campuses. The website also contains detailed information on the HCT’s academic programs and professional certifications; e-services; the latest HCT news and details of its achievements

Aim of Consultation

HCT has developed this e-questionnaire to measure visitors’ and users’ satisfaction with the website, as well as to develop and enhance the content and enrich visitors’ experiences. These goals are in addition to providing the highest levels of professionalism and quality in its range of services, specific data and general information so as to meet users’ needs and expectations

Expected decisions

The HCT Website Management team will seek and examine all opinions, queries and suggestions for improvement, in order to enhance the existing web pages, or create a new website that provides optimal services and ensures customer satisfaction and happiness

Expected decisions

The HCT undertook the project of creating a new website using state-of-the-art technologies, with the aims of improving user experience and ensuring easy access to HCT news, information and data. This project will include modifications to the website branding, page design and improvements in search engine results; all based on a recent HCT survey and also international best practices in website quality assurance

Opening Date :2020-09-06 - Closing Date :2020-09-13

:Subject of Consultation

The HCT management is committed to providing an exceptional, user-experience for the new website, as it is considered one of the key channels for effective communication with all HCT stakeholders – current and potential students, parents and guardians, and the community at large. Based on the results of the previous questionnaires, the HCT management has approved the decision to create a new HCT website

:Aim of Consultation

The HCT aims, through this e-questionnaire, to measure the extent of user satisfaction, across its 16 campuses, with the new HCT website. In addition, it aims to obtain users’ feedback, and suggestions for improvement or enhancement, during the design and page development process. This will ensure the best user-friendly experience for website visitors, and to effectively address any errors

:E-decisions

 The HCT Website Management team will examine all opinions and suggestions for improvement, in order to enhance the new web pages, based on user interests and needs

Opening Date :2020-07-08 - Closing Date :2020-07-13

:Subject of consultation

In light of the shift to distance learning, due to the COVID-19 pandemic and the evolving nature of education in the post-COVID-19 era, HCT seeks to measure the success of distance learning in the current Academic year and to assess the community’s viewpoint on the future of higher education

:Aim of Consultation

HCT has developed this e-questionnaire to measure the community’s viewpoint on distance learning in higher education institutions, in terms of satisfaction rate and readiness, as well as measuring its advantages and future challenges

:Expected decisions

Determining the acceptance of distance learning by the community, particularly the HCT community and higher education institutions, as well as supporting HCT management’s efforts to examine the levels of success of this transformation, and the HCT decision making process in restructuring plans for the post-COVID-19 era

  Press Here to Participate in the Consultation 

The HCT announced its plan to implement Hybrid Education for the 2020/2021 academic year, which will enable HCT students to combine on-campus learning with distance, or remote, learning

This educational model is in alignment with, and complements, the nature and requirements of HCT’s academic programs, which combine both theoretical and practical knowledge sharing. Distance learning no longer represents a temporary phase, but rather a new transformation in the UAE’s learning process

The implementation of the Hybrid system is as a result of a detailed study of HCT’s transformative digital learning initiative during the COVID-19 crisis, which enabled students to successfully complete their academic year

The announcement was also based on a number of factors, including continuous evaluation of students’ and faculty performances during the digital learning phase; HCT’s institutional technological readiness; and community feedback, obtained from a distance learning e-questionnaire posted on HCT’s social media accounts, Sharik.ae, and HCT website

Approximately 45,000 individuals, from a broad cross-section of society, participated in this e-questionnaire, expressing their strong agreement with the continuity of distance learning

Opening Date :2020-03-04 - Closing Date :2020-03-05

:Subject of consultation

:Objective

:Expected decisions as a result of the consultation

Opening Date :2020-03-04 - Closing Date :2020-03-05

:Subject of consultation

:Objective

:Expected decisions as a result of the consultation

Opening Date :2020-03-21 - Closing Date :2020-03-23

:Subject of consultation

:Objective

The ”Direct from Our Students” initiative aims to portray a real-life, daily image of HCT student life, through the perspective or “lens” of students. It highlights students’ skills and engagement inside and outside the HCT community, and also develops students’ skills as media reporters, participating in building a positive image of their lives at HCT and in their local communities. This e-questionnaire was created to ascertain students’ opinions on the initiative after one year of its implementation, and to obtain their views and suggestions for its improvement in order to build a system-wide media ambassador team

:Expected Decisions as a result of the consultation