01
Commitment To Digital Accessibility
We are dedicated to making our digital platforms accessible and inclusive for all, including People of Determination and Senior Citizens. Our commitment reflects the UAE's vision for a barrier-free digital ecosystem, as outlined in the UAE National Policy for Digital Accessibility.
02
Accessibility Standards
Our digital platforms are designed and developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 & 2.2 Level AA standards, as a minimum. We rigorously follow WCAG 2.1 and 2.2 Level AA standards and implement best practices to enhance accessibility.
03
Ongoing Accessibility Efforts
We are committed to maintaining accessibility as a continuous process. Our efforts include regularly testing and updating our websites and mobile applications to improve usability for all users. Accessibility audits and user feedback help us identify and address any barriers that may arise, ensuring a seamless experience for all.
04
Accessible Features
Our platforms are equipped with the following features to enhance usability for all:
Text Reader
A text-to-speech feature that allows users to listen to on-screen content, especially helpful for individuals with visual impairments or reading difficulties.
Alternative Text For Images
Descriptive alternative text is provided for all non-decorative images, allowing users with visual impairments to understand visual content through screen readers.
Adjustable Font Size
Users can adjust the font size for better readability, benefiting those with low vision.
Keyboard Navigation
Full navigation of our platform can be done using a keyboard, ensuring accessibility for individuals with motor disabilities.
High Contrast Mode
A high-contrast mode is available to enhance the visibility of text and images for users with visual impairments.
Sign Language Translation
For critical services, we offer a sign language translation feature to assist individuals with hearing impairments.
Speech Recognition
Voice control functionality is available, allowing users to interact with certain features using speech commands, designed for individuals with motor or cognitive disabilities.
Accessible Forms
Our forms are fully compatible with assistive technologies, ensuring ease of use for all users.
Video Captions And Transcripts
Captions and transcripts are available for video content, ensuring that individuals with hearing impairments can fully engage with our materials.
Multi-Language Support
Our platforms offer support for multiple languages, including sign language, making it accessible to a wider range of users with diverse needs.
05
Continuous Improvement
We are committed to improving accessibility through:
- Regular audits and testing of our digital platforms.
- Incorporating user feedback to address barriers.
- Updating features to align with evolving standards.
06
Limitations And Exceptions
Despite our efforts, some content or third-party integrations may not fully comply with accessibility standards. If you encounter issues, please contact us to request an alternative format or additional support.
07
Feedback And Support
If you experience difficulties accessing our digital platforms or have suggestions for improvement, please reach out to our support team:
- Email: communication@hct.ac.ae
- Phone: 800663428
We value your feedback and are committed to resolving accessibility issues promptly.
08
Compliance With Laws And Policies
We comply with all relevant UAE laws and regulations regarding digital accessibility, and we adhere to the directives of the UAE Telecommunications and Digital Government Regulatory Authority (TDRA).