100
Search In:

Accessibility Options

Night Reading
Listen to Page
Translate
Rest all Settings Reset

Diploma in Tourism

The Faculty of Business mission is to develop business graduates who are ready to assume business roles, using advanced technology, and applied learning. Graduates will be self-directed and entrepreneurial with skills in critical thinking, problem solving, and ethical decision-making. The Faculty’s vision is to become the leading applied business school in the UAE.

The Faculty of Business serves the needs of the region by providing an applied practical education which prepares motivated graduates for careers in the global economy. Our unique industry co-constructed curriculum ensures that all graduates have the certifications, skills and perspectives needed to offer professional value from their first day on the job. We pride ourselves in educating professionals who are critical thinkers and lifelong learners. Our programs are characterized by: • Small technologically infused classes • Professional qualifications and micro credentials for all programs • Our professors all have professional real-world experience • A highly effective two-part internship program • Modern high-tech hubs on all HCT locations • Inside and outside classroom academic support to ensure your success • Strong alumni network and outstanding placement opportunities These programs enable graduates to meet professional requirements found in a bilingual multicultural business environment. The Faculty provides superior graduates capable of assuming challenging and key positions, integrating the business expertise and skills needed for professional success. We welcome you to our school and look forward to having you in class and as a successful graduate of the Faculty of Business at HCT.

Director
Dr. Augustinus Van Der Krogt
Executive Dean

Program Description

The Diploma in Tourism aims to provide learners with the knowledge and skills to work at the supervisory level in the various industries within the tourism sector – hospitality, transport, visitor attractions, MICE (meetings, incentives, conferences and exhibitions), travel, and retail; including the competencies to identify and resolve problems, and coordinate the operations and development of own area of responsibility.

Program Goals

This content is being updated.

Program Learning Outcomes

1- Understand the UAE legal and regulatory framework and the regulations for tourism activities to monitor legal compliance of business operations.
2- Establish quality customer service and resolve customer complaints effectively.
3- Develop business relationships with colleagues, customers, and suppliers to negotiate and finalize business agreements.
4- Plan alternative strategies in the event of unforeseen circumstances.
5- Plan and create an annual budget.
6- Create and monitor the implementation of operational plans.
7- Develop work schedules effectively in line with employment and business requirements.
8- Motivate, train, and coach employees on the job.
9- Conduct and evaluate employee performance assessments.